Your crystal arrived — what to check
Once it's delivered, you have 3 days to open it and make sure everything's right.
Your crystal's here! Take a few minutes to look it over — you have 3 days after delivery to make sure everything's right.
What to check:
- It's the crystal you ordered.
- It matches the listing — size, color, and condition.
- It arrived safely, with no damage from shipping.
Why 3 days? We build in this window on purpose, so you're never rushed. Open the box, enjoy your crystal, and make sure you're happy before everything's final.
All good? Wonderful — there's nothing else to do. Something not right? See "If something's wrong with your order" — we're here to help.